The 3 Pillars of Leadership: How To Build Strong Teams, Create Buy-In, and Inspire Innovation
The 3 Pillars of Leadership is a transformative training session where attendees will learn how to maximize personal effectiveness through structured onboarding, training, and coaching.
Effective Communication and The Roadmap of Delegation: How to Lead 1-on-1’s and Empower Your Team
When there’s a breakdown in communication, voids get created, and oftentimes negativity fills those voids. Mastering the art of communication can enhance productivity, foster teamwork, and drive success.
Fostering A Rock Star Team: 3 Must Have Values To Guarantee Long Term Top-Of-The-Charts Success
Everything starts with a care for people, and a happy-on-purpose servant’s heart attitude. When we show up with intentional happy-on-purpose energy, it’s easy to serve, it’s easy to want to improve, it’s EASIER to take accountability for our actions.
PRESENTER:
Bret Beitler [BIO]
SPONSOR:
Limitless Leadership
Process Power
We all need it, and all hate it; processes in business. In this interactive session we will cover why you need to consider the processes and systems in your business.
PRESENTER:
Lauralee (Lola) Schmidt [BIO]
SPONSOR:
Schmidt Auto Care
Situational Leadership
There is no one best leadership style. Leaders are more effective when they use different strokes for different folks – vary their leadership style in response to the needs of the people they are managing.
PRESENTER:
LeAnne Williamson [BIO]
SPONSOR:
Automotive Training Institute
Being the Boss: A Leadership & Management Seminar for Auto Repair Shop Owners, Managers & Future Leaders (A)
Don’t miss this two-part, six-hour workshop that shows you exactly how to think and operate like a true executive. Learn how to stabilize sales and production, break the busy/slow roller coaster, and manage employees using the Eight Critical Factors that top-performing shops rely on.
Being the Boss: A Leadership & Management Seminar for Auto Repair Shop Owners, Managers & Future Leaders (B)
Don’t miss this two-part, six-hour workshop that shows you exactly how to think and operate like a true executive. Learn how to stabilize sales and production, break the busy/slow roller coaster, and manage employees using the Eight Critical Factors that top-performing shops rely on.
Sales and Customer Service: Connecting with Confidence
In today’s competitive automotive repair market, exceptional customer service is the ultimate sales advantage.
PRESENTER:
Aldo Gomez [BIO]
SPONSOR:
The Institute
Objection Overruled!
You’ve explained the repair. The estimate’s fair. The car needs work. And then—boom: “Let me think about it.” “I’ll call you back.” “That’s too much.” Sound familiar?
PRESENTER:
Aldo Gomez [BIO]
SPONSOR:
The Institute
Build A Brand, Build A Future
Every day you're in business; you have the opportunity to develop and grow your brand in an engaging way. If you feel stuck in marketing, uninspired or lost for direction, join me for a session on Brand Building.
PRESENTER:
Lauralee (Lola) Schmidt [BIO]
SPONSOR:
Schmidt Auto Care
Reign Supreme in the Digital Realm: Master Your Recession-Proof Presence!
Welcome to the 21st where if you don’t exist digitally… you don’t exist. Grab your recession ready checklist for building a fool-proof foundation to establish your marketing superiority online.
Turn Reviews Into Raving Fans: Win the Google Game (Even with 1-Stars!)
If Google is the new word of mouth, your reviews are shouting your story to the world—good and bad. In this high-energy session, Jimmy Lea shows you how to turn casual reviewers into raving, referring superfans and weaponizing your Google profile for growth.
Electrical Circuit Troubleshooting
Hands-on (FULL DAY) - Limited Seating
This course provides technicians with a hands-on approach to diagnosing and repairing electrical circuit issues.
Network Nightmares, Solving the Diagnostic Distress (FULL DAY)
Network Nightmares is a "Bring your laptops, fully interactive" day long course - More details to come.
PRESENTER:
Gary Smith [BIO] and Adam Robertson [BIO]
SPONSOR:
DiagNation
Foundational Introduction to Mechanical Conditioning
This comprehensive course is designed to guide you through the essential steps of setting up and utilizing various lab scopes and tools to efficiently verify engine integrity.
Fuel Trim Essentials
In this course, you will learn the importance of interpreting fuel trim data accurately to diagnose issues such as vacuum leaks, fuel delivery problems, and sensor faults.
BAT Electrical (AM Class)
Limited Seating - course is duplicated in the PM Class
This course is a 3 hour training that includes classroom lecture/demonstration and hands-on activities utilizing training demo mock-ups. This class provides technicians with knowledge, skills and confidence to tackle everyday electrical issues.
PRESENTER:
Bob Azadi [BIO]
SPONSOR:
NAPA Auto Tech
BAT Electrical (PM Class)
Limited Seating - course is duplicated in the AM Class
This course is a 3 hour training that includes classroom lecture/demonstration and hands-on activities utilizing training demo mock-ups. This class provides technicians with knowledge, skills and confidence to tackle everyday electrical issues.
PRESENTER:
Bob Azadi [BIO]
SPONSOR:
NAPA Auto Tech
Shop Communication Essentials
This course is for technicians and service advisors.
Many lessons learned from years of expert witness experience… "You Might Not Have Done Anything WRONG… BUT You May Not Have Done Enough RIGHT.”
PRESENTER:
Jim Bennett [BIO]
SPONSOR:
Automotive Training Institute
Electrical & Electronic
Support of ASE A-6 Study for Certification.
PRESENTER:
Jim Bennett [BIO]
SPONSOR:
Automotive Training Institute
Shop Communication Essentials
This course is for technicians and service advisors.
Many lessons learned from years of expert witness experience… "You Might Not Have Done Anything WRONG… BUT You May Not Have Done Enough RIGHT.”
PRESENTER:
Jim Bennett [BIO]
SPONSOR:
Automotive Training Institute
How Poor Inspections Kill Maintenance Sales
This course breaks down the real reason most shops struggle to sell maintenance: the inspection process is inconsistent, incomplete, or rushed. When inspections miss key items, advisors lose opportunities, customers lose trust, and the shop loses revenue.
PRESENTER:
Brittany Schindler [BIO]
SPONSOR:
Automotive Training Institute
Service Advisor Fundamentals (FULL DAY)
This 1 day interactive class lays the groundwork for service advisor success. From phone skills and walkarounds to writing effective repair orders, participants learn how to build customer confidence from the very first interaction.
PRESENTER:
Michelle Wood [BIO]
SPONSOR:
Automotive Training Institute
Owner Roundtable Discussion
Owners/managers discuss day to day operations, hot topics and key talking points to better business. Working together grows our industry.
Technician Roundtable Discussion
Techs it's your time to share work experience and ask questions about jobs, technology or the industry. See what you can learn from each other.
HOST:
Randy McClure [BIO]
SPONSOR:
NAPA Auto Tech
Service Advisor Roundtable Discussion
Service advisors discussions about processes, procedures and experiences. Time to ask questions and learn from one another about the position and the industry overall.
HOST:
TBA
SPONSOR:
TBA
